Elevated Care for Texans at Exceptional Emergency Center Lubbock

Lubbock is a vibrant community that embodies the essence of Southern hospitality while embracing a thriving cultural scene. Often hailed as the “Hub City” for its central location within the region, Lubbock is a city center that offers a home to culture and the arts. The city is renowned for its music scene, producing legendary artists like Buddy Holly. Visitors can explore the Buddy Holly Center, showcasing the musician’s life and contributions to rock ‘n’ roll. Lubbock also hosts a variety of museums, galleries, and theaters that celebrate the arts and enrich the community’s cultural fabric.

Lubbock places a strong emphasis on education, with several educational institutions, including Texas Tech University, contributing to the city’s vibrancy. The community spirit in Lubbock is palpable, with numerous festivals, events, and community initiatives that bring people together. From the Lubbock Symphony Orchestra to the annual Lubbock Arts Festival, there’s always a sense of togetherness and celebration.

Beyond the city limits, Lubbock’s surroundings offer natural beauty and outdoor adventures. The striking Caprock Canyons State Park and Buffalo Springs Lake provide opportunities for hiking, camping, fishing, and boating, allowing residents to connect with the region’s breathtaking landscapes.

If you are experiencing a major or life-threatening medical emergency, please call our emergency center or call 911.

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Checking in online before your arrival can save you more time in the waiting room! Fill out the form below for even faster access to care.

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    If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We are unable to bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.

    Our Services

    Exceptional Emergency Center Lubbock is ready to care for any medical emergency with minimal wait times and offers a wide range of on-site emergency care services. Our goal is to provide quality care to every patient in the community we serve.

    Exceptional Emergency Care Orange, TX

    On-Site Services

    • CT Scan
    • EKG
    • Cardiac Monitoring
    • Ventilation/Intubation
    • Digital X-Ray
    • Ultrasound
    • Splints, Slings, Crutches, and Ortho Boots
    • Strep, Mono, and Flu Tests
    Exceptional ER

    Emergency Care

    • Headaches
    • Fever/Flu
    • Pneumonia
    • Bronchitis
    • Allergic Reactions
    • Abdominal Pain
    • Blood Clots
    • Migraines
    • Asthma
    • Sinus Infections
    • Skin Rashes
    • Dehydration
    • Chest Pain
    • Strep Throat
    Exceptional Emergency Care Harlingen

    Trauma Care

    • Concussions
    • Sprains
    • Dislocations
    • Seizures
    • Insect Bites/Stings
    • Burns
    • Broken Bones
    • Lacerations
    • Animal Bites
    • Sports Injuries

    Open 24 Hours: Get Treatment Now!


    No Surprise Medical Bills!

    We’ve got good news: the “No Surprises Act” took effect at the beginning of this year! Most unexpected medical charges from out-of-network providers are banned by this legislation, meaning you are now protected from surprise billing. 

    The protections will work similarly to those established by the state of Texas, and the new federal rules will apply to all private insurers, including those provided through the Affordable Care Act.

    Insurance companies are also required to provide the same coverage regardless of whether you receive medical attention at an in-network or out-of-network facility.

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    Tamberly C.
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    “Dr. Bartlett and the entire team are extremely gracious, gentle, and supportive of my 98-year-old grandmother. The overall customer/patient service was phenomenal! We are very grateful for this amazing team of people who care for others.”
    Maricela W.
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    “The staff and doctors were so nice and comforting. Wait time was super short. I came from 2 1/2 hours away for treatment. The doctor even came out to the waiting room and talked to my husband. We were impressed! Thank you!”
    Rachel K.
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    “My first choice for an ER. I’ve now used them twice and couldn’t be more pleased. No wait time, the staff is super nice, it’s clean and quiet and really doesn’t feel like a typical ER visit. I highly recommend Exceptional for your emergency needs.”
    Marina H.
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    “Very fast service and great service! The nurses, doctors, and techs are on top of everything. Everyone was so sweet and helpful. Highly recommend!”
    Paul W.
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    “My wife and I both have been seen here, and we both received excellent treatment and care. The staff are very friendly and knowledgeable. I recommend this place to anyone who needs urgent care!”

    Exceptional Emergency Center is Here for You

    Exceptional Emergency Center, a proud member of the Altus Community Health network of freestanding emergency centers, extends its commitment to exceptional healthcare to the vibrant community of Lubbock, Texas. Situated in the heart of this thriving city, our state-of-the-art facility boasts cutting-edge medical technology and a compassionate team of highly skilled healthcare professionals ready to serve you 24/7.

    At Exceptional Emergency Center in Lubbock, we bring our unwavering commitment to rapid responses and personalized treatment to every patient. Whether you’re grappling with a minor injury or facing a critical medical situation, our dedication ensures you receive the attention you deserve exactly when you need it most. We’ve made efficiency and patient comfort our top priorities, becoming a steadfast beacon of reliability during uncertain times.

    4337 50th St Lubbock, TX 79413


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    The Exceptional Emergency Room staff and physicians care about you and your loved ones. We are here 24/7 for all your emergency care needs.

    1. If you are experiencing fever, shortness of breath, chest pain, dizziness, weakness, numbness, sensory loss, or any other emergent medical problems, please call 911 or seek medical care immediately at your nearest Emergency Room.
    2. To provide the highest quality emergency medical care to our communities, we are directing all routine COVID testing to outpatient community resources.
    3. Testing through local resources, including your primary care doctor, urgent care, walk-in clinic, or local health department, is appropriate under the following circumstances:
      1. If you have been exposed to a person known to have COVID, and you do not have symptoms, we recommend that you self-quarantine at home and seek testing 4-5 days after exposure. It often takes this long for the infection to be detected by routine lab testing.
      2. If you have no symptoms or very mild symptoms, outpatient testing is also typically appropriate.
      3. Please follow this link for local COVID testing resources.
    4. If you have tested negative, you should still self-quarantine for 14 days from the day of suspected exposure as it can take anywhere from 2-14 days to come down with symptoms of this infection.
    5. Please kindly limit your phone time with our Emergency Rooms as the phone lines are needed to communicate with other health care entities and to provide patients their test results. Thank you for your understanding during this trying time.