Amarillo on Western St

Elevated Care for Texans at Exceptional Emergency Center Amarillo at Western

Nestled in the heart of the Texas Panhandle, Amarillo stands as a vibrant and captivating community that effortlessly blends Texan charm with modern amenities. Known for its warm hospitality, expansive horizons, and rich Western heritage, Amarillo offers a unique living experience that’s both invigorating and comforting.

One of the most striking features of Amarillo is its awe-inspiring natural beauty. The stunning Palo Duro Canyon, often referred to as the “Grand Canyon of Texas,” paints a mesmerizing landscape with its vibrant hues and dramatic rock formations. Residents and visitors alike can partake in hiking, biking, and camping adventures, immersing themselves in the rugged beauty of the region. Beyond the canyon, Amarillo boasts an impressive array of parks, gardens, and recreational spaces that encourage an active and outdoor-oriented lifestyle.

Amarillo’s cultural tapestry is equally captivating. The city’s dedication to preserving its cowboy heritage is evident in attractions such as the American Quarter Horse Hall of Fame and Museum, which celebrates the spirit of the West and its equestrian legacy. The iconic Cadillac Ranch, a public art installation where buried cars become a canvas for self-expression, showcases Amarillo’s flair for creativity and individuality. The bustling downtown area is a hub of artistic expression, featuring galleries, theaters, and live music venues that infuse the city with a lively cultural scene.

Residents of Amarillo revel in a close-knit community that values connection and kindness. The city hosts various annual events and festivals that bring people together to celebrate local traditions, flavors, and talents. The diverse culinary scene offers everything from sizzling Tex-Mex to savory barbecue, catering to a range of palates. With affordable housing, a strong education system, and a burgeoning job market, Amarillo presents itself as an ideal setting for families, young professionals, and anyone seeking an enriching and fulfilling lifestyle in the heart of the Lone Star State.

If you are experiencing a major or life-threatening medical emergency, please call our emergency center or call 911.

Exceptional Amarillo Western Emergency Center is located South Of I-40 next to Olive Garden

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    If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We are unable to bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.

    Our Services

    Exceptional Emergency Center Amarillo at Western is ready to care for any medical emergency with minimal wait times and offers a wide range of on-site emergency care services. Our goal is to provide quality care to every patient in the community we serve.

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    On-Site Services

    • CT Scan
    • EKG
    • Cardiac Monitoring
    • Ventilation/Intubation
    • Digital X-Ray
    • Ultrasound
    • Splints, Slings, Crutches, and Ortho Boots
    • Strep, Mono, and Flu Tests
    Exceptional ER

    Emergency Care

    • Headaches
    • Fever/Flu
    • Pneumonia
    • Bronchitis
    • Allergic Reactions
    • Abdominal Pain
    • Blood Clots
    • Migraines
    • Asthma
    • Sinus Infections
    • Skin Rashes
    • Dehydration
    • Chest Pain
    • Strep Throat
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    Trauma Care

    • Concussions
    • Sprains
    • Dislocations
    • Seizures
    • Insect Bites/Stings
    • Burns
    • Broken Bones
    • Lacerations
    • Animal Bites
    • Sports Injuries

    On-Site Imaging Services! Get Treated Now!


    No Surprise Medical Bills!

    We’ve got good news: the “No Surprises Act” took effect at the beginning of this year! Most unexpected medical charges from out-of-network providers are banned by this legislation, meaning you are now protected from surprise billing. 

    The protections will work similarly to those established by the state of Texas, and the new federal rules will apply to all private insurers, including those provided through the Affordable Care Act.

    Insurance companies are also required to provide the same coverage regardless of whether you receive medical attention at an in-network or out-of-network facility.

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    Kelly A.
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    “This group, from the front desk, the triage team, the nurses, and the doctor… All amazing, compassionate, and knowledgeable! I was sent to them from my urgent care with a somewhat complicated situation! They hit it head-on, and after some blood testing and diagnostic testing, everything was addressed. I was given the proper medication and sent home to heal! Please don't hesitate to see these folks if you find yourself in need of emergency care. I appreciate them so much!”
    Michael G.
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    “Very professional and attentive to my needs. Seen right away. Jessica Slaidek, Caroline Read, and Dr. Bartlett were great!”
    Trish P.
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    “I recommend Exceptional Emergency Center to everyone I know. The staff was very friendly, professional & kind. They got me right back and made me comfortable, and explained everything that was happening so I wouldn’t be afraid. Dr. Chase was amazing. Explained everything in terms I could understand and took his time answering my questions. I highly recommend this center to everyone who needs emergency medical care. Dr. Chase and his staff get five stars from me!”
    Linda T.
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    “This was my first visit to Exceptional Emergency Center, but now, I know where to go for any urgent care! The staff was friendly and helpful, and the doctor was very thorough and knowledgeable. I am very relieved to have gotten the care I need in such a timely fashion and from excellent providers.”
    Jamie B.
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    “A new experience, not being treated as a cash cow or a number. Staff was courteous, communicative, and efficient. I was in and out of their facility within two hours. Definitely would recommend.”

    Exceptional Emergency Center is Here for You

    Exceptional Emergency Center is part of a network of freestanding emergency centers under the Altus Community Health umbrella. Our team is honored to serve the Amarillo community in state-of-the-art facilities equipped with cutting-edge medical technology and made up of a team of highly skilled and compassionate healthcare professionals. Whether it’s a minor injury or a critical medical situation, we are ready to provide top-notch care 24/7. 

    Our commitment to rapid responses and personalized treatment ensures that you receive the attention you deserve exactly when you need it. With a focus on efficiency and patient comfort, Exceptional Emergency Center in Amarillo stands as a beacon of reliability in times of uncertainty. Your health is of exceptional importance, and so is the care you’ll receive at Exceptional Emergency Center Amarillo @ Western.

    2105 S Western St, Amarillo, TX 79109

    (806) 353-3200

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    The Exceptional Emergency Room staff and physicians care about you and your loved ones. We are here 24/7 for all your emergency care needs.

    1. If you are experiencing fever, shortness of breath, chest pain, dizziness, weakness, numbness, sensory loss, or any other emergent medical problems, please call 911 or seek medical care immediately at your nearest Emergency Room.
    2. To provide the highest quality emergency medical care to our communities, we are directing all routine COVID testing to outpatient community resources.
    3. Testing through local resources, including your primary care doctor, urgent care, walk-in clinic, or local health department, is appropriate under the following circumstances:
      1. If you have been exposed to a person known to have COVID, and you do not have symptoms, we recommend that you self-quarantine at home and seek testing 4-5 days after exposure. It often takes this long for the infection to be detected by routine lab testing.
      2. If you have no symptoms or very mild symptoms, outpatient testing is also typically appropriate.
      3. Please follow this link for local COVID testing resources.
    4. If you have tested negative, you should still self-quarantine for 14 days from the day of suspected exposure as it can take anywhere from 2-14 days to come down with symptoms of this infection.
    5. Please kindly limit your phone time with our Emergency Rooms as the phone lines are needed to communicate with other health care entities and to provide patients their test results. Thank you for your understanding during this trying time.