EXCEPTIONAL EMERGENCY CENTER
Exceptional Emergency Center - Port Arthur
Exceptional Emergency Center is proud to serve the vibrant Port Arthur community as a department of Lumberton Hospital, providing quality health care services to the area.
Through our affiliation with Altus Lumberton Hospital, Exceptional ER in Porth Arthur proudly accept Medicare patients!
MEDICARE PATIENTS WELCOME!
With a highly skilled team of physicians, nurses, and support staff, we provide unmatched care in state-of-the-art facilities with no wait times.
Port Arthur has a diverse community with a rich cultural heritage. This diversity is reflected in various events and festivals that celebrate the community’s heritage and traditions. The city also offers recreational opportunities for residents and visitors. Port Arthur has many parks and green spaces, including the Sea Rim State Park, where visitors can enjoy outdoor activities such as fishing, camping, birdwatching, and beachcombing along the Gulf Coast.
Port Arthur is home to the Museum of the Gulf Coast, which showcases the history, culture, and achievements of the region. The museum features exhibits on local music, sports, industry, and notable individuals who have made an impact on the area.
Port Arthur ER is open 24 hours a day, seven days a week, and is dedicated to providing quality emergency care to the community in times of need.
If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response in a timely fashion according to your emergency condition.
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Insurance
Port Arthur ER Accepts All Major Insurance Companies
We welcome healthcare plans from all major insurers, including but not limited to:
- Cigna AETNA
- BCBS
- Humana
- United Health Care
Through our affiliation with Altus Lumberton Hospital, Exceptional ER in Port Arthur proudly accepts Medicare patients!
Although we are not currently affiliated nor participate with any in-network insurer, under the protection of federal and state laws, you are guaranteed coverage in an actual emergency. As soon as you enter our facility, our specialists will be ready to assist you. They will start the process by validating your insurance benefits; later, they will process claims on your behalf.
Emergency Care Coverage
Texas State law requires insurance companies to pay for emergency care at the insured’s in-network benefit level.
Both federal and state laws recognize the “prudent layperson standard” in determining what the patient feels is an emergency.
Prudent Layperson Standard states the following:
The term “emergency medical condition” means a medical condition manifesting itself by acute symptoms of sufficient severity (including severe pain) such that a prudent layperson, who possesses an average knowledge of health and medicine, could reasonably expect the absence of immediate medical attention to result in:
- Placing the health of the individual (or, in the case of a pregnant woman, the health of the woman or her unborn child) in serious jeopardy.
- Serious impairment to bodily functions, or
- Severe dysfunction of any bodily organ or part
- Serious disfigurement
Our Services
The Exceptional Emergency Center at Port Arthur is ready to care for any medical emergency with minimal wait times and offers a wide range of onsite emergency care services. Our goal is to provide quality emergency care to every patient in the community we serve.

On-Site Services
- CT Scan
- EKG
- Cardiac Monitoring
- Ventilation/Intubation
- Digital X-Ray
- Ultrasound
- Splints, Slings, Crutches, Ortho Boots
- Strep, Mono, and Flu Tests

Emergency Care
- Headaches
- Fever/Flu
- Pneumonia
- Bronchitis
- Allergic Reactions
- Abdominal Pain
- Blood Clots
- Migraines
- Asthma
- Sinus Infections
- Skin Rashes
- Dehydration
- Chest Pain
- Strep Throat

Trauma Care
- Concussions
- Sprains
- Dislocations
- Seizures
- Insect Bites/Stings
- Burns
- Broken Bones
- Lacerations
- Animal Bites
- Sports Injuries
For the elevated care you need, rely on Port Arthur Emergency Room.
No Surprise Medical Bills!
We’ve got good news: the “No Surprises Act” took effect at the beginning of this year! Most unexpected medical charges from out-of-network providers are banned by this legislation, meaning you are now protected from surprise billing.
The protections will work similarly to those established by the state of Texas, and the new federal rules will apply to all private insurers, including those provided through the Affordable Care Act.
Insurance companies are also required to provide the same coverage regardless of whether you receive medical attention at an in-network or out-of-network facility.