Amarillo at Coulter & Hillside

Elevated Care for Texans at Exceptional Emergency Center Amarillo at Coulter & Hillside

Welcome to the vibrant and welcoming community of Amarillo, where the warmth of Texas hospitality meets the excitement of modern living. Nestled in the heart of the Texas Panhandle, Amarillo is a city that effortlessly blends tradition with progress, offering its residents a unique and enriching lifestyle. Known for its breathtaking sunsets that paint the sky with a myriad of colors, Amarillo provides a picturesque backdrop for a life full of adventure and opportunity.

One of Amarillo’s standout features is its strong sense of community. Residents here take pride in their close-knit neighborhoods and are known for their friendly and welcoming nature. Whether you’re strolling through the historic downtown area, visiting one of the many local shops and restaurants, or attending community events, you’ll quickly discover that Amarillo is a place where you can forge lasting friendships and connections.

Amarillo also boasts a diverse range of recreational activities that cater to all interests. Outdoor enthusiasts will find themselves drawn to the rugged beauty of Palo Duro Canyon State Park, where hiking, camping, and horseback riding opportunities abound. For those with an artistic inclination, the city offers a thriving arts scene, including galleries, theaters, and live music venues. Plus, the famous Cadillac Ranch, an iconic public art installation, is a testament to Amarillo’s creative spirit.

If you are experiencing a major or life-threatening medical emergency, please call our emergency center or call 911.

Exceptional Emergency Center Amarillo on Coulter & Hillside is located on South Coulter in between Buffalo Wild Wings and Arby’s

Get Exceptional Care From Our Doctors!

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    If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We are unable to bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.

    Our Services

    Exceptional Emergency Center Amarillo at Coulter & Hillside is ready to care for any medical emergency with minimal wait times and offers a wide range of on-site emergency care services. Our goal is to provide quality care to every patient in the community we serve.

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    On-Site Services

    • CT Scan
    • EKG
    • Cardiac Monitoring
    • Ventilation/Intubation
    • Digital X-Ray
    • Ultrasound
    • Splints, Slings, Crutches, and Ortho Boots
    • Strep, Mono, and Flu Tests
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    Emergency Care

    • Headaches
    • Fever/Flu
    • Pneumonia
    • Bronchitis
    • Allergic Reactions
    • Abdominal Pain
    • Blood Clots
    • Migraines
    • Asthma
    • Sinus Infections
    • Skin Rashes
    • Dehydration
    • Chest Pain
    • Strep Throat
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    Trauma Care

    • Concussions
    • Sprains
    • Dislocations
    • Seizures
    • Insect Bites/Stings
    • Burns
    • Broken Bones
    • Lacerations
    • Animal Bites
    • Sports Injuries

    Check In Online for Faster Treatment!


    No Surprise Medical Bills!

    We’ve got good news: the “No Surprises Act” took effect at the beginning of this year! Most unexpected medical charges from out-of-network providers are banned by this legislation, meaning you are now protected from surprise billing. 

    The protections will work similarly to those established by the state of Texas, and the new federal rules will apply to all private insurers, including those provided through the Affordable Care Act.

    Insurance companies are also required to provide the same coverage regardless of whether you receive medical attention at an in-network or out-of-network facility.

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    Carter A.
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    “Had a truly outstanding experience at Exceptional ER in Amarillo, Texas. The staff was very professional, and the service was second to none. Thank you.”
    Ann A.
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    “I was more than pleased when I went there because of my very painful knee. It was a quiet time, which made a difference, I'm sure, but all the staff were friendly, professional, and concerned. Doctor had a C-scan done there and arranged for an MRI in a couple of days, then gave me directions for pain relief and a Knee Sleeve. He also urged me to follow up with my Primary Care Doctor, who later referred me to an orthopedic specialist. I will not hesitate to go there again.”
    Josh M.
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    “The people working were super nice. They got us in and out within an hour! We enjoy having them close to our area.”
    Autumn M.
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    “The name definitely matches the service! EVERYONE was so sweet and compassionate! These are scary times for everyone because of the unknown, so IT MAKES A DIFFERENCE when you are treated kindly, and everyone here went above and beyond! The service was very prompt, and I didn't even have to get out of my car, which was so nice because I had my 1-year-old with me! I would recommend this place to anyone 💖”
    Brittani T.
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    “This place was very helpful, and the nurses and doctor were phenomenal! Very informative and so eager to help. They even gave popsicles to our little ones! Thank you!”

    Exceptional Emergency Center is Here for You

    Exceptional Emergency Center falls within the Altus Community Health group, a system of independent emergency centers across Texas. Our team takes great pride in catering to the Amarillo community, operating from cutting-edge facilities integrated with advanced medical technologies and manned by a team of adept and empathetic medical professionals. Be it a minor ailment or a critical medical exigency, our readiness to deliver exceptional care remains constant around the clock.

    Our unwavering dedication to swift responsiveness and tailored medical attention guarantees that you receive the utmost care precisely when it matters. Emphasizing efficiency and patient well-being, the Amarillo branch of Exceptional Emergency Center emerges as a dependable pillar of support during uncertain moments. Just as the importance of your health is unparalleled, the care extended at our Emergency Center mirrors the same level of exceptionality.

    5800 S. Coulter St. Amarillo, TX 79119

    (806) 398-7744

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    The Exceptional Emergency Room staff and physicians care about you and your loved ones. We are here 24/7 for all your emergency care needs.

    1. If you are experiencing fever, shortness of breath, chest pain, dizziness, weakness, numbness, sensory loss, or any other emergent medical problems, please call 911 or seek medical care immediately at your nearest Emergency Room.
    2. To provide the highest quality emergency medical care to our communities, we are directing all routine COVID testing to outpatient community resources.
    3. Testing through local resources, including your primary care doctor, urgent care, walk-in clinic, or local health department, is appropriate under the following circumstances:
      1. If you have been exposed to a person known to have COVID, and you do not have symptoms, we recommend that you self-quarantine at home and seek testing 4-5 days after exposure. It often takes this long for the infection to be detected by routine lab testing.
      2. If you have no symptoms or very mild symptoms, outpatient testing is also typically appropriate.
      3. Please follow this link for local COVID testing resources.
    4. If you have tested negative, you should still self-quarantine for 14 days from the day of suspected exposure as it can take anywhere from 2-14 days to come down with symptoms of this infection.
    5. Please kindly limit your phone time with our Emergency Rooms as the phone lines are needed to communicate with other health care entities and to provide patients their test results. Thank you for your understanding during this trying time.