Exceptional Emergency Center – Lubbock
Part of the Altus Healthcare Network
Exceptional Emergency Center stands as a trusted healthcare provider for the community of Lubbock, Texas. We offer around-the-clock emergency medical services, ensuring timely and high-quality care for individuals in critical situations.
From minor injuries to life-threatening conditions, Exceptional Emergency Center – Lubbock is fully equipped to handle a wide range of emergencies. With our advanced medical technology, highly trained staff, and a patient-centric approach to emergency room care, we strive to serve our community as a trusted and dependable choice for urgent medical care.
Services
Emergency Care
- Abdominal Pains
- Acute Headaches
- Flu Symptoms and Complications
- Sprains, Strains and Fractures
- Head, Back and Neck Injuries
- Chest Pain
- COVID-19
- Respiratory Conditions
- Stroke and Cardiovascular
- And More >
On-site Imaging and Labs
- X-Rays
- Ultrasounds
- CT Scans
- Full-Service Diagnosis Labs
- Learn More >
If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We cannot bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.
insurance
No Surprise Medical Bills
We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.
You can use a prudent layperson’s standard to determine if your situation qualifies as an emergency. It’s important to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities.
We cannot bill Medicare, Medicaid, or Tricare at our facility due to federal regulations. Although we do not participate nor are connected with any in-network payor, under the protection of the Federal and State laws, you are guaranteed coverage in a true emergency.
billing
Pay Your Bill Online
Exceptional Emergency Center is pleased to offer you the convenience of online bill pay.
Patient Reviews
This was the best experience I have ever had in an emergency room. They never made me feel like I was wasting their time. Everybody was so nice and concerned for my health. They made sure I was better before letting me leave and explained everything to me so that I knew what I needed to talk to my PCP with. I will definitely be coming here from now on and let everybody I know how amazing the care was. 😊😊😊😊
Hope V.
Exceptional Emergency Center – Lubbock