Facts About Coronavirus

Coronaviruses cause diseases in mammals and birds that include diarrhea in cows and pigs, upper respiratory disease in chickens and rare, but potentially lethal, human respiratory infections although these are often mild. There are no vaccines or antiviral drugs that are approved for prevention or treatment. (CDC 2019)

There is a new strain of Coronavirus discovered in China recently. This particular strain has been more lethal, meaning that normally healthy humans who get the virus have died. While we don’t have a lot of information about this virus, we have learned from other pandemic outbreaks. A pandemic is an epidemic of disease that has spread across a large region; for instance, multiple continents, or even worldwide.[/vc_column_text][/vc_column_inner][/vc_row_inner][dfd_spacer screen_wide_resolution=”1280″ screen_wide_spacer_size=”25″ screen_normal_resolution=”1024″ screen_tablet_resolution=”800″ screen_mobile_resolution=”480″ screen_normal_spacer_size=”25″ screen_tablet_spacer_size=”20″ screen_mobile_spacer_size=”15″][vc_column_text]


The Centers for Disease Control and Prevention (CDC) is closely monitoring this outbreak caused by a novel (new) coronavirus first identified in Wuhan, Hubei Province, China.

The reason why the China Coronavirus 2019-nCoV is so concerning is because people travel internationally. A person with the virus traveling by airplane or other means of public transportation can spread the virus by coughing or sneezing as it is airborne, infecting unsuspecting passengers. These passengers continue to travel and infect other humans.

It is important to know if you work internationally, particularly with recent travel to or from China, that the most stringent precautions are taken to quarantine the sick and to seek medical attention immediately when exhibiting symptoms.


The symptoms of COVID-19 infections can range from very mild to severe respiratory illness and may include fever, cough and shortness of breath. These symptoms can be very similar to those for influenza, so it may be difficult to distinguish without clinical testing.

Runny Nose YES YES
Shortness of Breath NO YES
Sore Throat YES YES
Headache YES YES



“The best way to protect yourself and your family from COVID-19 is to follow all the same basic practices that are important for protecting yourselves from influenza,”

According to the U.S. Centers for Disease Control and Prevention (CDC), these include

  • Avoid close contact with people who are sick
  • Washing hands often with soap and water for at least 20 seconds
  • If soap and water are not available, using an alcohol-based hand sanitizer with at least 60 percent alcohol
  • Avoiding close contact with people who are sick
  • Avoiding touching your eyes, nose, and mouth
  • Covering your cough or sneeze with a tissue, then throwing the tissue in the trash, and washing your hands
  • Cleaning and disinfecting frequently touched objects and surfaces
  • Staying home when you are sick

Yes, we at Exceptional Emergency Centers ARE treating ALL patients that present with any flu-like symptoms; and we will follow prescribed CDC guidelines for determining who may need a specific COVID-19 test based on a set algorithm.  Visit your local Exceptional Emergency Center if you are experiencing any of these symptoms.  We will test accordingly and help determine how you are best to be treated.  Our ER Care is faster and better than in overcrowded hospitals, as we ensure truly Exceptional care, that is the best anywhere.


Most Hospital ER’s across the state will experiencing extremely high volumes due to increased worries from the population — Exceptional ER will always provide little to No Wait and a True “Concierge Service” model to ALL our Patients.

  • Exceptional ER is ALWAYS a much better Patient experience
  • We are here to serve the needs of our populations that we serve
  • We will ALWAYS ensure that Patients are taken care of and given the absolute BEST service
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The Exceptional Emergency Room staff and physicians care about you and your loved ones. We are here 24/7 for all your emergency care needs.

  1. If you are experiencing fever, shortness of breath, chest pain, dizziness, weakness, numbness, sensory loss, or any other emergent medical problems, please call 911 or seek medical care immediately at your nearest Emergency Room.
  2. To provide the highest quality emergency medical care to our communities, we are directing all routine COVID testing to outpatient community resources.
  3. Testing through local resources, including your primary care doctor, urgent care, walk-in clinic, or local health department, is appropriate under the following circumstances:
    1. If you have been exposed to a person known to have COVID, and you do not have symptoms, we recommend that you self-quarantine at home and seek testing 4-5 days after exposure. It often takes this long for the infection to be detected by routine lab testing.
    2. If you have no symptoms or very mild symptoms, outpatient testing is also typically appropriate.
    3. Please follow this link for local COVID testing resources.
  4. If you have tested negative, you should still self-quarantine for 14 days from the day of suspected exposure as it can take anywhere from 2-14 days to come down with symptoms of this infection.
  5. Please kindly limit your phone time with our Emergency Rooms as the phone lines are needed to communicate with other health care entities and to provide patients their test results. Thank you for your understanding during this trying time.