COVID Emergency Care

COVID Emergency Care at Exceptional Emergency Center

Exceptional Emergency Center offers comprehensive emergency care for COVID-19 patients, providing a comforting and specialized environment tailored to address the unique medical requirements of individuals affected by the virus. With a team of highly skilled and compassionate medical specialists, we prioritize the well-being and swift treatment of all patients facing COVID-related emergencies.

Our facilities are equipped with cutting-edge medical technology and patient-centered amenities to ensure a safe and supportive experience. Whether dealing with mild symptoms or critical conditions, Exceptional Emergency Center facilities are accessible round-the-clock to deliver superior medical care promptly and efficiently. Individuals and their families can find reassurance knowing that expert care is at hand, ensuring the highest standard of emergency medical attention for COVID-related concerns.

The Latest Updates on COVID-19

Exceptional Emergency Center is acutely attuned to the presence of emerging COVID variants, including EG.5, FL.1.5.1, and BA.2.86. Through continuous monitoring, research, and collaboration with healthcare authorities, Exceptional ER is actively developing comprehensive support strategies to address the evolving challenges posed by these variants and ensure the well-being of our community.

Get Treated Fast: No Wait Times!

Our Services

Our facilities provide premium testing options for COVID-19. 

Rapid Antigen Test

  • Results On-Site? Yes
  • Test Type: Nasal Swab
  • Results: Roughly 15 minutes

PCR Test 

  • Results On-Site? Yes
  • Test Type: Nasal Swab
  • Results: Same Day.

Our facilities offer comprehensive COVID emergency care for: 

  • Fevers
  • Dehydration
  • Shortness of Breath or Difficulty Breathing 
  • Bluish Lips or Face 
  • Fatigue or Inability to Wake or Stay Awake 
  • Severe or Persistent Headache 
  • Persistent Nausea, Vomiting, and Diarrhea  
  • Chest Pain 
  • New Confusion 
  • Significant Generalized Weakness
  • And More! 

We also offer access to comprehensive treatments, including: 

  • IV Treatment/Hydration
  • Banana Bags (normal saline with vitamins)
  • Prescription for Paxlovid (also known as the “COVID pill”)

Get Treated Now: Check-in Online!

Checking in online before your arrival can save you more time in the waiting room! Fill out the form below for even faster access to care.

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    If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We are unable to bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.

    Open 24 Hours: Get Treatment Now!


    No Surprise Medical Bills!

    We’ve got good news: the “No Surprises Act” took effect at the beginning of this year! Most unexpected medical charges from out-of-network providers are banned by this legislation, meaning you are now protected from surprise billing. 

    The protections will work similarly to those established by the state of Texas, and the new federal rules will apply to all private insurers, including those provided through the Affordable Care Act.

    Insurance companies are also required to provide the same coverage regardless of whether you receive medical attention at an in-network or out-of-network facility.

    Learn more about your coverage options here.


    Lori Alter
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    “We had never heard of Exceptional Emergency Center until a few weeks ago. It was suggested we go for rapid COVID tests. The facility is large and exceptionally clean. I thought it was recently opened. That kind of clean. The people, from reception to nurse to doctor, were incredible. Friendly, professional, and skilled. We were in and out very quickly, and I recommend them so highly. On a scale of 1-10, I give them 15.”
    Kristin Simms
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    “Doctor Robby Eaves was amazing! I went in for a COVID test, but he made the experience enjoyable. Very truthful and upfront about things. Pleasant to talk to, and we shared a lot of laughs! Made going to the doctor seem easy!”
    Catherine P.
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    “I can’t say enough great things about this facility. I was in desperate need of a COVID test for surgery. I called and spoke with Ashley; she directed me online to make an appointment. When I arrived, it wasn’t crowded in the facility, and it was very clean. It took roughly 10 mins before they called me to the back. The nurses were awesome and welcoming. The doctor was very friendly, and he had a great sense of humor. It took about 15-20 [minutes] for them to swab me and give me my results. Being that it was my first time here, I would definitely come back based on my experience.”
    Neal Peace
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    “I wish I could remember the nurse's name that helped me when I went in and tested positive for COVID. She could tell that I was not feeling well at all. Because of her concern and the advice that she bluntly gave me, I honestly believe I am still alive today. When I went back to get retested (neg.) I was able to thank her in person. Everyone at the office in Beaumont, Texas did an outstanding job, and I could not thank them more.”
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    The Exceptional Emergency Room staff and physicians care about you and your loved ones. We are here 24/7 for all your emergency care needs.

    1. If you are experiencing fever, shortness of breath, chest pain, dizziness, weakness, numbness, sensory loss, or any other emergent medical problems, please call 911 or seek medical care immediately at your nearest Emergency Room.
    2. To provide the highest quality emergency medical care to our communities, we are directing all routine COVID testing to outpatient community resources.
    3. Testing through local resources, including your primary care doctor, urgent care, walk-in clinic, or local health department, is appropriate under the following circumstances:
      1. If you have been exposed to a person known to have COVID, and you do not have symptoms, we recommend that you self-quarantine at home and seek testing 4-5 days after exposure. It often takes this long for the infection to be detected by routine lab testing.
      2. If you have no symptoms or very mild symptoms, outpatient testing is also typically appropriate.
      3. Please follow this link for local COVID testing resources.
    4. If you have tested negative, you should still self-quarantine for 14 days from the day of suspected exposure as it can take anywhere from 2-14 days to come down with symptoms of this infection.
    5. Please kindly limit your phone time with our Emergency Rooms as the phone lines are needed to communicate with other health care entities and to provide patients their test results. Thank you for your understanding during this trying time.